Sorriso Serra owner view
Today's diary
Thursday, 5 November 2026
- 17 Appointments today 2 in the clinic · 0 no-shows
- 5Free slots
- 21Reminders sent
- 6Calls handled by the virtual receptionist
Diary by practitioner
Mark who has arrived and who didn't turn up: the rooms and the day's figures update straight away.
Dr Marta CoelhoRoom 1
-
09:00 Done
Carla Mendes
-
10:00 In the clinic
Paulo Seixas
-
11:00 Booked
Beatriz Lopes
1st visit - 12:00Free slot
-
14:30 Booked
Henrique Lobo
-
15:30 Booked
Vera Antunes
Dr Rui PinheiroRoom 2
-
09:00 Done
Manuel Pires
-
10:00 Booked
Rosa Cardoso
1st visit - 11:00Free slot
-
14:30 Booked
Fernando Gil
-
16:30 Booked
Alice Ventura
Dr Joana BentoRoom 4
-
09:00 Done
Leonor Abreu
-
10:00 In the clinic
Gabriel Sousa
1st visit -
11:00 Booked
Matilde Rocha
- 12:00Free slot
-
15:30 Booked
Tomás Brito
Tiago AlmeidaHygiene room
-
09:00 Done
Isabel Cunha
-
10:00 Booked
Rui Monteiro
-
11:00 Booked
Sara Tavares
1st visit - 14:30Free slot
-
15:30 Booked
Nuno Ferraz
- 16:30Free slot
Virtual receptionist calls
Calls the voice assistant answered today, out of hours or while reception was busy. Each one is summed up in a line.
| Time | Caller | Summary | Outcome |
|---|---|---|---|
| 08:12 · 2 min | Ana F. | Asked for a hygiene appointment next week; booked Thursday at 15:30 with Tiago. | Booked |
| 08:40 · 1 min | Jorge M. | Asked about parking nearby; pointed to Largo do Torreão. | Question answered |
| 12:58 · 3 min | Lurdes P. | Moved Friday's appointment to Monday at 10:00 with Dr Marta Coelho. | Rescheduled |
| 13:05 · 2 min | Pedro V. | Severe toothache since yesterday; urgent appointment request passed to reception. | Passed to reception |
| 13:20 · 1 min | Cláudia R. | Wanted to know if the clinic takes her insurer; told reception confirms it at the appointment. | Question answered |
| 19:45 · 2 min | Hugo D. | Booked his son's first children's dentistry appointment, Saturday at 10:00. | Booked |
Specialities and online booking
Choose what patients can book online. Anything switched off can still be booked at reception.
- General dentistry Online
- Oral hygiene Online
- Orthodontics Online
- Implants Online
- Children's dentistry Online
- Whitening Online
Rooms
Who is in each room now and who is next, according to the diary.
-
Room 1
In sessionChair, intraoral X-ray
Dr Marta Coelho
- Now
- Paulo Seixas
- Next
- 11:00 · Beatriz Lopes
-
Room 2
FreeChair, implant motor
Dr Rui Pinheiro
- Now
- —
- Next
- 10:00 · Rosa Cardoso
-
Room 3
No appointments todayChair, 3D intraoral scanner
-
Room 4
In sessionChildren's chair, ceiling TV
Dr Joana Bento
- Now
- Gabriel Sousa
- Next
- 11:00 · Matilde Rocha
-
Hygiene room
FreeChair, ultrasonic scaler, air polisher
Tiago Almeida
- Now
- —
- Next
- 10:00 · Rui Monteiro
Settings
How online booking and reminders work.
Reminders
-
Reminder 24 hours before Sent to every patient with an appointment the next day.
-
Default channel When the patient doesn't choose.
-
Six-month check-up reminder Six months after the last hygiene appointment.
Online booking
-
Bookings up to How far ahead patients can see free times.
-
Minimum notice Avoids last-minute bookings.
-
Cancellation waiting list Lets waiting patients know when a time frees up.
-
Virtual receptionist out of hours The voice assistant answers when reception is closed.
Changes saved.