Beauty & fitness
Online booking for salons, barbers and spas
For beauty salons, barbers and spas, we build booking systems where clients pick the treatment, the professional and the time, with automatic reminders that cut no-shows. We add a loyalty card, gift vouchers sold online and a WhatsApp assistant that answers and books after hours. Your team cuts, colours and pampers; the diary runs itself.
Typical problems
- The phone rings mid-haircut and someone has to put down the scissors to answer
- Clients who book and never turn up leave gaps nobody can fill at short notice
- Every stylist has loyal regulars, but there is one shared diary and swaps cause mix-ups
- Gift vouchers are handwritten slips that get lost and are hard to keep track of
- Questions about treatments and opening hours arrive on Instagram and WhatsApp late into the night
Suggested bundle
- Online booking per professional
- Loyalty card
- Online gift vouchers
- WhatsApp AI assistant
Three bookings nobody had to answer the phone for
At eleven at night, a client asks on WhatsApp whether there is room for highlights on Saturday. The assistant offers two free slots with her usual stylist and confirms the booking once she pays a deposit by MB WAY. The reminder arrives on Friday afternoon, and she has nothing to change.
At a barber's, a regular rebooks last month's cut from his history in two taps. His digital loyalty card shows the next beard trim is on the house, and nobody goes hunting for stamps.
At a spa, someone buys a couples' ritual as a birthday present. The recipients book online and choose the double treatment room for a Sunday morning.
What the salon keeps under control
- A diary per professional, chair or treatment room, with the real length of each service
- Each client's history: colours used, products, notes and sensitivities the team should know about
- Automatic reminders, plus a waiting list for when someone cancels
- A paperless loyalty card with rewards you choose
- Gift vouchers sold online and redeemed at reception with a code
- Retail products in an online store, with collection in the salon
From a neighbourhood barber to a hotel spa
A two-chair barber's often starts with a booking system linked to Instagram and its Google profile. A spa with several rooms and therapists needs to reserve the room and the therapist together, and to sell packages and thermal circuits. A chain of salons wants every diary on one screen and lets clients book at any branch.
See how the AI assistant for WhatsApp works, and try our barber booking demo.
Frequently asked questions
Can clients choose who does their treatment?
Yes. Each team member has their own diary, listing the treatments they offer and how long each takes. Clients pick their favourite or let the system offer the first free slot. A colour followed by a cut is chained automatically, with the processing time in between.
How do we reduce no-shows?
The day before, clients get a text or e-mail reminder with a link to cancel or move the appointment, so the slot goes back on sale in time for someone else. For long treatments, such as highlights or a spa ritual, you can take a deposit when they book, by card, MB WAY, Apple Pay or Google Pay.
Does the WhatsApp assistant book on its own?
Yes, within the rules we agree with you. It checks the diary, offers times and confirms the booking. It always introduces itself as an AI assistant and hands the chat to your team when a question goes beyond the usual, such as a reaction to a product.
How do online gift vouchers work?
The buyer picks a treatment or an amount, pays online and receives a voucher with a code by e-mail, ready to print or forward. At reception, the code is checked in the dashboard and the remaining balance updates, with no slips in the drawer.
What does a booking system for a salon cost?
We do not work from a price list. We put together a proposal from the number of professionals and treatment rooms, your menu of services and whether you want the WhatsApp assistant. Request a quote
Shall we talk about your project?
Tell us what you have in mind and what you want to achieve.