Online sales
Online booking and scheduling systems
A booking and scheduling system lets customers pick a free slot and confirm it online, without a phone call. It is for clinics, salons, gyms, restaurants and short-term rentals. You get a calendar that is always up to date, fewer no-shows thanks to reminders, and the option to take prepayment.
Bookings without phone calls
Plenty of customers want to book outside opening hours, in the evening or at the weekend. An online booking system lets them choose the service, the person and the time, and confirms straight away. Your team stops breaking off from work to answer the phone, and the diary is always current.
Rules that fit your business
Every business books differently. A clinic needs gaps between appointments, a salon combines treatments of different lengths, a gym caps each class and a holiday rental works in nights and check-in dates. We set the system up with your rules: minimum notice, cancellation deadlines, buffers, public holidays and days off.
Common features
- A waiting list that alerts people when a slot opens up
- Session packs and memberships with recurring payments
- An automatic request for a Google review after the visit
- Booking over WhatsApp, linked to the same calendar
- Reports on occupancy, no-shows and the most popular services
Connected to the rest of your website
The system can live inside your current website or a new institutional website. If you also sell products, the same payment account can serve an online store. For restaurants, table booking pairs well with a digital menu and online ordering.
What you get
- An online calendar with real-time availability
- Configurable services, durations, staff and rooms
- Instant confirmation by e-mail and, if you like, by SMS or WhatsApp
- Automatic reminders before each appointment
- Self-service cancelling and rescheduling, within your rules
- Optional deposit or prepayment by MB WAY, Multibanco, card, Apple Pay or Google Pay
- A dashboard for your team to manage the day and the week
Best for
- Clinics and practices that spend hours on the phone booking appointments
- Salons, barbers and spas with several staff and services
- Gyms and studios with classes that have limited places
- Restaurants and holiday rentals that want direct bookings without platform fees
Typical features and modules
Communication & leads
- SMS & e-mail notifications
- WhatsApp Business API
- Review requests
Payments & sales
- Portuguese payment methods
- Stripe
- Payment links
- Recurring payments & subscriptions
Integrations & automation
- Calendar sync
How we deliver it
Services, opening hours, rules and staff mapped out
The booking journey designed, from first click to confirmation
Build with a private preview
Reminders, payments and calendar sync configured
Testing with real bookings made by your team
Go-live and training on the dashboard
Frequently asked questions
Does it sync with Google Calendar or Outlook?
Yes. Bookings can appear in each staff member's calendar, and their personal commitments block those slots in the system automatically. That way you avoid double bookings.
Can I take a deposit or prepayment?
You can. For long treatments, table bookings on busy dates or stays, customers can pay a deposit or the full amount when they book, by MB WAY, Multibanco, card, Apple Pay or Google Pay. See the methods available under payment integrations.
Do reminders really cut no-shows?
A reminder the day before gives customers the chance to confirm or free up the slot instead of simply not turning up. With a reschedule link in the reminder itself, someone else can take that time.
Does it work for several locations or staff members?
Yes. The system can handle several locations, rooms and staff, each with their own hours, services and days off. Customers choose where and with whom they want to be seen.
Is customer data kept safe?
The system collects only what the booking needs, and your team signs in with individual accounts. In sensitive fields such as healthcare, we review with you which data can be asked for and how long it is kept, in line with the GDPR.
How much does it cost?
Every project is quoted by hand from your requirements, so pricing is on request. Tell us what you take bookings for and how many staff you have. Request a quote
Shall we talk about your project?
Tell us what you have in mind and what you want to achieve.